Normally this certificate downloads automatically. On Windows, your computer must have the root certificate installed to access the Stretto server from the client.
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Your Softphone should be ready to receive and make phone calls using your AVOXI Phone System. Note: This will automatically configure your AVOXI SIP credentials. Once the application is installed on your computer, use the credentials provided in the email from CounterPath (above) and click Sign In. Open the downloaded file and follow the instructions to install the Softphone client. TIP: Can't find your SIP details? Check out our easy to follow guide " AVOXI Softphone Credentials"įollow the steps described and click on the corresponding download link to match your operating system version and download the application. If you added a CounterPath Stretto license to your services through AVOXI, you should have received an email with the subject line “ AVOXI Softphone Credentials” from ( please make sure check your spam folder as some email clients block this email address). In this section, we are going to go over the set of your Softphone. Once you retrieve your SIP credentials from the AVOXI Online Portal, you should have all the required information to configure your Softphone. All fields in Softphone > Account Settings (Windows) and Bria Stretto > Preferences > Account Settings (Mac) are read-only Quick Start - Setting up your Bria Strettoīria Stretto is a softphone from CounterPath that enables you to make VoIP voice and video calls, send and receive instant messages, share online status (presence) information, exchange files, and share your screen. Your system administrator sets up your SIP and XMPP accounts. The Mac Address Book account is automatically created in Bria Stretto. On Mac, your Mac Address Book account is used to import your contacts into Bria Stretto. The SIP account can also be used for presence and messaging if your VoIP service provides supports SIP SIMPLE.Īn XMPP account can be used for presence and messaging. An XMPP account is not required.Ī G-suite account can be used to provide Bria Stretto with access to the contacts in your account. Each user requires at least one SIP account. Do you have enough bandwidth to support the softphone?īria Stretto supports SIP accounts, XMPP accounts, Windows Outlook accounts, G-Suite account, and Mac Address Book accounts.Ī SIP account is used to make voice and video calls in Bria Stretto.Is your softphone set for the appropriate codecs?.Have you registered the softphone correctly?.
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Why Am I Getting a 408 Error On My Softphone?.Why Does My Bria Stretto Say It Needs a License Key?.Access Your AVOXI SoftPhone Credentials.Using Contacts, Favorites, or Directory.Make an Audio or Video Call Using the dialer.Giving permissions to Bria Stretto (Mac).Getting started Bria Stretto (Windows & Mac).Quick Start - Setting up your Bria Stretto.Offering a range of softphone client licenses for users or devices, Bria Stretto enables you to remotely manage licenses through the Stretto portal. CounterPath Bria Stretto is a cloud-managed provisioning server tool for Bria softphone clients.